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What do you do if your kohls gift card doesn’t work

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What to Do If Your Kohl's Gift Card Doesn't Work: A Simple Guide

If you find yourself in a situation where your Kohl's gift card is not working as expected, don't worry! This guide will provide you with step-by-step instructions on how to resolve the issue and make the most of your Kohl's gift card. Whether you received it as a present or purchased it for yourself, these easy-to-follow tips will help you navigate any difficulties you may encounter.

Benefits of "What to Do If Your Kohl's Gift Card Doesn't Work":

  1. Quick and Easy Solutions:

    • This guide offers straightforward solutions to resolve problems with your Kohl's gift card, ensuring a hassle-free shopping experience.
    • The provided steps are easy to understand and implement, even for those without technical expertise.
  2. Comprehensive Troubleshooting:

    • The guide covers a wide range of potential issues, including invalid card numbers, balance discrepancies, and technical glitches.
    • It provides troubleshooting advice for both physical and e-gift cards, catering to various customer preferences.
  3. Time-Saving Tips:

    • The guide helps you save time by offering direct solutions rather than having to contact customer support.
    • It suggests self-help methods
For your protection, gift cards received at Pickup have a zero balance and require at-home activation and payment. After Pickup, visit www.kroger.com/giftcardactivation to activate and pay for your $0 balance card(s).

How do I redeem my Kohl's gift card?

Using a Kohl's Gift Card or KMC online:
  1. At time of checkout, click on the option to "Add a gift card."
  2. Enter the card number exactly as it appears in the Gift Card Details section. Enter the four-digit PIN exactly as it appears. (You will need to scratch or peel off the cover.)
  3. Click "Done."

How long are Kohl's Gift Cards good for?

No expiration date Kohl's Gift Cards have no expiration date or service fees. Kohl's may replace the unused value of lost, stolen or damaged cards with proof of purchase. For card balance or customer service, see a Kohl's associate, call 1-800-655-0554 or visit kohls.com/checkmybalance.

How do I check the balance on my Kohl's gift card without a PIN?

By Phone: Call our automated gift card balance checker at 800-935-6457.

What does it mean when a gift card is not activated?

Has the Gift Card Been Activated? Visa gift cards are linked to bank accounts that generally must be activated in order to receive transactions. Inactive cards will be declined if used for payment because the associated bank accounts are not ready to be used.

How many digits is a Kohl's gift card?

Find the 16-digit card number, located directly under the barcode on the back of your KMC, and enter it into your Wallet in the “Add a Gift Card” section. Enter the 4-digit PIN number exactly as it appears on your KMC. (You may need to scratch off the cover to reveal this.) Click “Add to Wallet”.

What is the number for Kohls gift card balance?

If you have questions about your Gift Cards or Kohl's Cash, please call Customer Service at (866) 887-8884.

Frequently Asked Questions

What is the 16-digit number on a gift card?

Simply put, a gift code or a gift card code is the primary number on a gift card. For Visa® or Mastercard® gift cards, the code is typically a 16-digit number embossed in raised-lettering on the front of the card–just like you would see on a debit or credit card.

How do I activate my Kohl's gift card online?

Using a Kohl's Gift Card or KMC online:
  1. At time of checkout, click on the option to "Add a gift card."
  2. Enter the card number exactly as it appears in the Gift Card Details section. Enter the four-digit PIN exactly as it appears. (You will need to scratch or peel off the cover.)
  3. Click "Done."

Do Kohl's gift cards have to be activated?

For your protection, gift cards received at Pickup have a zero balance and require at-home activation and payment. After Pickup, visit www.kroger.com/giftcardactivation to activate and pay for your $0 balance card(s).

How do I activate my gift card online?

Go to the link on the front sticker or on the back of the card. If you can't find an activation site listed, go to the card issuer's website and navigate to the Visa gift card section to begin activation. The landing page will have prompts for you to enter the card information to activate and register your gift card.

Can you use a Kohl's gift card to order online?

This Kohl's Gift Card* is the perfect gift for every special occasion. To make a purchase with the card, just visit any Kohl's Department Store and present your card at the time of purchase. Or, use the card as payment during online checkout at Kohls.com.

FAQ

What is my Kohls card number?
You can only find your Kohl's Credit Card number on the front of your physical card, above your name. You cannot find your credit card number on your monthly statement nor by logging in to your online account. Keep in mind that your card number is completely unique.
How many digits is a Kohls card number?
12-digit Enter your 12-digit card number from a Kohl's Card.
How do I find my Kohls card number?
You cannot look up your full card number through your online account, but a Kohl's cashier can look it up in store if you don't have your card. You will need to provide your license and Social Security number for verification.
Do you have to activate Kohls gift card?
Product Details. For your protection, gift cards received at Pickup have a zero balance and require at-home activation and payment. After Pickup, visit www.kroger.com/giftcardactivation to activate and pay for your $0 balance card(s). The $0.10 charge** seen within your cart will be removed at Pickup.
What is the 16 digit number on a gift card?
Simply put, a gift code or a gift card code is the primary number on a gift card. For Visa® or Mastercard® gift cards, the code is typically a 16-digit number embossed in raised-lettering on the front of the card–just like you would see on a debit or credit card.

What do you do if your kohls gift card doesn't work

Why is my Kohls coupon not working? Certain items or brands are not eligible for discounts as part of our Exclusions list. This may be why your coupon has not applied to your purchase. Some discount coupons only apply to certain product categories like Home Goods or Luggage. Be sure to check the back of your coupon to find the full details.
How long are Kohl's gift cards good for? No expiration date Kohl's Gift Cards have no expiration date or service fees. Kohl's may replace the unused value of lost, stolen or damaged cards with proof of purchase. For card balance or customer service, see a Kohl's associate, call 1-800-655-0554 or visit kohls.com/checkmybalance.
What does it mean if a gift card is not activated? "This error means that you have a valid digital code, but it's not yet been activated by the retailer. Activation is typically done at the time of purchase, but there may have been an unknown issue that occurred at the point of sale.
How do I use a gift card on Kohls website? Using a Kohl's Gift Card or KMC online:
  1. At time of checkout, click on the option to "Add a gift card."
  2. Enter the card number exactly as it appears in the Gift Card Details section. Enter the four-digit PIN exactly as it appears. (You will need to scratch or peel off the cover.)
  3. Click "Done."
  • Can I use a Visa gift card on Kohls website?
    • If you are using the Visa gift card on Kohls.com, it can only be accepted if it covers the entire order total. Please note that it needs to be entered as a Visa credit card and not a gift card.
  • Why won t my Kohls promo code work?
    • Why is my promo code not applying to my purchase? Certain items or brands are not eligible for discounts as part of our Exclusions list. This may be why your coupon has not applied to your purchase. Some discount coupons only apply to certain product categories like Home Goods or Luggage.
  • Does Rakuten work if you use a gift card?
    • Do gift certificates qualify for Cash Back rewards? We cannot give cash back for the portion of a purchase that is made with gift cards or certificates. We can, however, give Cash Back on select gift cards purchased at stores via www.ebates.com or www.rakuten.com.
  • How do I add a gift card to my Kohls account?
    • GIFT CARDS
      1. Register or sign into your account on www.kiehls.com.
      2. Under Gifts & More, click on the E-Gift Card link.
      3. Enter the E-Gift Card number and click on validate.
      4. Select the items you wish to purchase at www.kiehls.com.
      5. Your E-Gift Card balance will automatically be applied to your purchase.