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FAQ’s
How can I place an order on Gift24h?
Placing an order on Gift24h is simple. Browse our website, select the desired item, and follow the prompts to complete your purchase. If you encounter any issues, our user-friendly interface is designed to guide you through the process seamlessly.
Can I track the status of my order?
Absolutely! Once your order is confirmed, you will receive a tracking number via email. Use this number to monitor the status of your order and anticipate its delivery.
What payment methods are accepted on Gift24h?
Gift24h accepts a variety of payment methods, including major credit/debit cards and secure online payment gateways. Rest assured, your transactions are protected with the highest level of security.
Do you offer international shipping?
Yes, we do offer international shipping. Shipping fees and delivery times may vary depending on the destination. Please refer to our Shipping Policy for more details.
Can I modify or cancel my order after it's placed?
To ensure prompt processing, orders are typically sent to production shortly after placement. Therefore, modifications or cancellations may not be possible. Contact our customer support for assistance.
What is your return policy?
Gift24h values your satisfaction. Please review our Return Policy for detailed information on returns, exchanges, and refunds.
How can I contact Gift24h's customer support?
For any inquiries or assistance, please email our dedicated customer support team at [email protected]. We aim to respond to all emails within 24 hours.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services to add an extra special touch to your order. You can select this option during the checkout process.
Can I customize the gifts on Gift24h?
Many of our items are customizable. During the ordering process, you'll find options to add personalized messages, choose colors, and more.
Is there a loyalty or rewards program?
Yes, we appreciate our loyal customers! Explore our Rewards Program to earn points with every purchase and enjoy exclusive benefits.
How do I stay updated on promotions and new products?
Stay connected with us on social media and sign up for our newsletter to receive updates on the latest promotions, new product launches, and exclusive offers. Follow us on Instagram, Facebook, and Twitter @Gift24h.